Student Satisfaction with Using Online Discussion Forums at Saudi Universities

Abstract

This study aims to investigate student satisfaction with using online discussion forums (ODFs). It also aims toexamine the relationships between student satisfaction with using ODFs and student demographics as well as withtheir experience with ICT and online education. Data are collected from 2171 students from four leading universitiesat Saudi Arabia through using an online survey. Overall, the results indicate that students are satisfied with usingODFs in their learning. In addition, student satisfaction with using ODFs had significant relationships with themajority of student demographics and experience with ICT variables. Interestingly, all student experience withonline education variables had significant and positive relationships with student satisfaction with using ODFs.However, factors such the availability of the Internet, preference of traditional learning, life commitments, andexperience with ICT and online education may affect student satisfaction with using ODFs.