The patient, the doctor, and the patient’s loyalty: a qualitative study in French general practice - Concepedia

Concepedia

Publication | Open Access

The patient, the doctor, and the patient’s loyalty: a qualitative study in French general practice

DOI Full Paper Access

25

Citations

11

References

2016

Year

Laura Gérard, Mathilde François, Marine de Chefdebien, Oliver Saint-Lary, Alain Jami

British Journal of General Practice

Abstract

Loyalty is more complex than commonly assumed and involves dimensions of trust, listening, quality of care, availability, and familiarity. The observations drawn out from this study warrant a larger scale investigation.

References

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Understanding Patient Satisfaction, Trust, and Loyalty to Primary Care Physicians Elena A. Platonova, Karen Norman Kennedy, Richard M. Shewchuk Medical Care Research and Review Customer SatisfactionFamily MedicineQuality Of LifePrimary CarePatient Experience	2008	169
Continuity and Trust in Primary Care: A Qualitative Study Informed by Game Theory Carolyn Tarrant, Mary Dixon‐Woods, Andrew M. Colman, The Annals of Family Medicine	2010	113
Attachment in the doctor–patient relationship in general practice: A qualitative study Jakob Kragstrup, Birgitte Dehlholm-Lambertsen Scandinavian Journal of Primary Health Care	2010	89
'Two sides of the coin'--the value of personal continuity to GPs: a qualitative interview study Matthew J Ridd Family Practice	2006	78
Relationship continuity: when and why do primary care patients think it is safer? Penny Rhodes, Caroline Sanders, Stephen Campbell British Journal of General Practice	2014	62
The Path of Patient Loyalty and the Role of Doctor Reputation Eduardo Torres, Arturo Z. Vásquez‐Parraga, Cristóbal Barra Health Marketing Quarterly NursingFamily MedicineCustomer SatisfactionSouth AmericaMedical Ethics	2009	58
Holding relationships in primary care: a qualitative exploration of doctors' and patients' perceptions Simon Cocksedge, Rebecca Greenfield, G Kelly Nugent, British Journal of General Practice	2011	53
It's all about recognition! Qualitative study of the value of interpersonal continuity in general practice Jakob Kragstrup, Gitte Dehlholm‐Lambertsen BMC Family Practice	2009	48

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