The patient, the doctor, and the patient’s loyalty: a qualitative study in French general practice

Laura Gérard, Mathilde François, Marine de Chefdebien, Oliver Saint-Lary, Alain Jami

British Journal of General Practice · 2016 · 25 citations · 11 references

DOIFull text

Open access

Abstract

Loyalty is more complex than commonly assumed and involves dimensions of trust, listening, quality of care, availability, and familiarity. The observations drawn out from this study warrant a larger scale investigation.

References

11