The Joint Commission Journal on Quality Improvement · 1993 · 308 citations · 28 references
ManagementHealth Care ManagementHealth Services AdministrationContinuous ImprovementHealthcare Quality ImprovementQuality ImprovementContinuous Quality ImprovementHealth Care Change ManagementHealth Care WorkforcePerformance ImprovementPractice Change EvaluationQuality Of CareContinual Improvement FrameworksContinual Process ImprovementHealth Care Process ImprovementHealthcare Improvement ScienceHealthcare Service ImprovementPractice Change MeasurementPractice ImprovementPractice Redesign
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Systems thinking, systems practice
European Journal of Operational Research · 1982 · 3.6K citations
W. Grant Ireson, Joseph M. Juran · Journal of the American Statistical Association · 1952 · 2.9K citations
George Hayward · Technovation · 1984 · 2.8K citations