Journal of Business Research · 2016 · 41 citations · 28 references
ComputingData ScienceForecastingMachine LearningTime Series AnalysisCall Center OperationsQueueing TheoryReal-time ForecastingTime Series ForecastingTime Series ModelingTime Series PredictionCall Center ForecastingCall Center Performance AnalysisCall Center QueueingCall Center Queueing ModelsCall Volume ForecastingRecurrent Neural Network ForecastingRecurrent Neural Networks
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