Study on organizational commitment and workplace empowerment as predictors of organization citizenship behaviour

Abstract

Organizational citizenship behavior (OCB) can be defined as, anything positive and constructive that employees do voluntarily, which supports co-workers and benefits the company. These employees are always ready to ‘go the extra mile’ or ‘go above and beyond’ the minimum efforts required to do a merely satisfactory job. Human capital plays a key role in achieving organization objectives with the highest effectiveness. Employee empowerment is a strategy and philosophy and helps employees own their work and take responsibility for their results. Organizational commitment is individual’s psychological involvement and attachment to the organization and is very important for organizational success. It predicts work variables such as turnover, organizational citizenship behavior and job performance. This paper is an effort to analyze work place empowerment and organizational commitment as a predictor of organizational citizenship behavior.