Concepedia

A Study on Measurement Issues of the Quality of Long-term Care Services for Older Adults

Social Welfare Policy · 2011 · 10 citations · 35 references

Open access

Concepts

Public AffairsHealth Services AdministrationQuality ManagementGeriatric AssessmentGeriatricsHealth Services ResearchComprehensive Geriatric AssessmentHealth Care QualityHealthcare Service QualityLong-term CareQuality Of CareQuality Of Care StandardsLong-term Care EvaluationLong-term Care NeedsLong-term Care OrganizationLong-term Care Quality ImprovementLong-term Services EligibilityPerceived Quality Of CareQuality Of Care Metrics

References

35

SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality

A. Parasuraman, Leonard L. Berry, Valarie A. Zeithaml · Zenodo (CERN European Organization for Nuclear Research) · 1988 · 21.2K citations · Full text

Business, Marketing, Marketing Management +12

The Quality of Care

Avedis Donabedian · JAMA · 1988 · 5.1K citations

Public Affairs, Health Systems, Quality Management +17

Call for Editor-In-Chief

International Psychogeriatrics · 2008 · 527 citations · Full text

Medicine, Psychiatry, Adult Psychiatry +6

Alzheimer Disease and Associated Disorders

Stephen G. Post, Peter J. Whitehouse · Alzheimer Disease & Associated Disorders · 1992 · 462 citations

Medicine, Neurology, Neuroscience +14

The advantages and disadvantages of process-based measures of health care quality

Haya R. Rubin · International Journal for Quality in Health Care · 2001 · 379 citations · Full text

Health Professions, Health Services Administration, Quality Management +17