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An Empirical Study on Factors Influencing Consumers' Initial Trust in Wearable Commerce
93
Citations
33
References
2015
Year
Customer SatisfactionConsumer ResearchOnline Customer BehaviorBuying BehaviorManagementConsumer BehaviorUser PerceptionUser AcceptanceUser ExperienceTrustMobile CommercePrivacy ConcernMarketingFactors Influencing ConsumersWearable CommerceTrust MetricInteractive MarketingBusinessTechnologyInitial Trust
This paper focuses on the factors influencing consumers' initial trust in wearable commerce. Specifically, a conceptual model for wearable commerce is created and hypotheses are developed to study the initial trust. Through a survey of 266 valid questionnaires, we carry out an empirical analysis via Structure Equation Modeling method. The results show that five proposed factors (privacy concern, trust propensity, performance expectancy, facilitating conditions, hedonic motivation) all have significant effects on initial trust in wearable commerce. The conclusion is valuable to future research on wearable commerce. Theoretical and practical implications are also presented.
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