Internet Reference Services Quarterly · 2007 · 12 citations · 9 references
BusinessInformation SystemsManagement Information SystemsInformation ArchitectureService DesignUser Experience DesignContent Management SystemsContent StructuringElectronic Document ManagementLibrary DesignResource NavigationContent ArchitectureFlexible AlignmentInformation Architecture For LibrariesLibrary ArchitectureLibrary InfrastructureMental ModelsTask Mental ModelsUniversity Libraries
ABSTRACT Academic libraries have realized the importance of integrating library resources into CMS. However, methodology for arranging and choosing the right library resources for inclusion cannot be overlooked. Designing the Library/CMS interface using a goal-based approach speaks to users' mental models by directly aligning resources and services with the completion of tasks. Further, it creates the opportunity for useful and meaningful library resources to be excavated from the link-heavy library homepage model where relevant research resources are often hidden several tiers below the homepage. Finally, it operationalizes a flexible structure that can persist through technological change.
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Goal-Based Scenarios: A Radical Look at Education
Roger C. Schank · Journal of the Learning Sciences · 1994 · 87 citations
Education, Instruction, Teaching +15
Jerilyn R. Veldof, Karen Beavers · Research Strategies · 2001 · 35 citations