2009 · 67 citations · 10 references
ArchitectureComputer ScienceInformation SystemsHuman-computer InteractionInteraction DesignUser Experience DesignExperience DesignMixed-methods EvaluationUsability EvaluationUsability TestingUser Needs AnalysisUser ResearchMixed-methods Usability EvaluationUser Experience MetricsUser Study EvaluationUser-centric Evaluation
In this paper, we investigate 30 user experience (UX) evaluation methods that were collected during a special interest group session at the CHI2009 Conference. We present a categorization of the collected UX evaluation methods and discuss the range of methods from both academic and industrial perspectives.
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Jakob Nielsen · 1995 · 2.6K citations · Full text
Understanding, scoping and defining user experience
Effie Lai‐Chong Law, Virpi Roto, Marc Hassenzahl et al. · 2009 · 1.1K citations
The Interplay of Beauty, Goodness, and Usability in Interactive Products
Marc Hassenzahl · Human-Computer Interaction · 2004 · 1.1K citations
Arts, Design, Psychology +16