Making sense of sensemaking narratives

Andrew D. Brown, P Stacey, Joe Nandhakumar

Human Relations · 2008 · 499 citations · 80 references

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Concepts

TL;DR

Sensemaking research must consider that individuals construct identities idiosyncratically, shaping how agreements and coordinated actions emerge, a gap highlighted by the literature’s limited exploration of divergent interpretations of shared experiences. The article analyzes how project team members agree or disagree in sensemaking by examining the narratives they construct about their work and selves, and demonstrates how impression management and attributional egotism explain discrepant sensemaking. The study employs theories of impression management and attributional egotism to explain why team members produce discrepant sensemaking narratives.

Abstract

This article analyses the agreed and discrepant sensemaking of members of a project team. Embedded in a narratological approach to sensemaking research, we argue that before scholars may be able to understand in detail how agreements are reached and action becomes coordinated, we need first to take seriously the proposition that sensemaking occurs in the context of individuals' idiosyncratic efforts at identity construction. This, we suggest, means attending to the narratives that actors tell about their work and self both for others and their selves. The key research contribution that we make is to demonstrate how work on `impression management' and `attributional egotism' may be employed in order to account for discrepant sensemaking. This is important in the context of a literature that has left relatively unexplored the reasons why people interpret differently experiences they have in common.

References

80