Sensemaking is the process by which individuals and groups construct meaning from confusing or ambiguous experiences and information, organizing cues to understand situations and enable action. As an academic concept and area of research, it investigates how agents interpret, structure, and reduce equivocality in uncertain environments, emphasizing its retrospective, social, and identity-informing characteristics. Its significance lies in explaining how actors impose order on disorder, facilitating adaptation and coordinated behavior in complex and dynamic systems.