Information systems effectiveness: The construct space and patters of application

Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology

Fred D. Davis · MIS Quarterly · 1989 · 64.5K citations

Computing, Information Systems, Information Technology +15

Information Systems Success: The Quest for the Dependent Variable

William DeLone, Ephraim R. McLean · Information Systems Research · 1992 · 10.6K citations

Business, Information Systems, Management Information Systems +9

A Spatial Model of Effectiveness Criteria: Towards a Competing Values Approach to Organizational Analysis

Robert E. Quinn, John Rohrbaugh · Management Science · 1983 · 3.3K citations

Management, Organization Studies, Organizational Behavior +9

Development of a Tool for Measuring and Analyzing Computer User Satisfaction

James E. Bailey, Sammy W. Pearson · Management Science · 1983 · 2.6K citations

Business, Computer Science, Information Systems +17

Service Quality: A Measure of Information Systems Effectiveness

Leyland Pitt, Richard T. Watson, C. Bruce Kavan · MIS Quarterly · 1995 · 1.8K citations

Business, Information Systems, Marketing +10