Concepedia

C. Bruce Kavan

CB

Statistics

Publications

13

Citations

2.7K

H-Index

11

Active since

1995

Affiliations

University of North Florida(Current)

University of Georgia

Cardiff University

University of Wales

Columbus State University

C. Bruce Kavan is an author at University of North Florida specializing in management, business, and information management.

Top concepts

Publications per year

1995–2008

13

Publications

13

Service Quality: A Measure of Information Systems Effectiveness

Leyland Pitt, Richard T. Watson, C. Bruce Kavan · MIS Quarterly · 1995 · 1.8K citations

Measuring Information Systems Service Quality: Lessons From Two Longitudinal Case Studies1

Richard T. Watson, Leyland Pitt, C. Bruce Kavan · MIS Quarterly · 1998 · 278 citations

Measuring Information Systems Service Quality: Concerns for a Complete Canvas1

Leyland Pitt, Richard T. Watson, C. Bruce Kavan · MIS Quarterly · 1997 · 274 citations

Moments of Governance in is Outsourcing: Conceptualizing Effects of Contracts on Value Capture and Creation

Shaila M. Miranda, C. Bruce Kavan · Journal of Information Technology · 2005 · 124 citations

, , +23

Information Systems Backsourcing: Correcting Problems and Responding to Opportunities

Natasha F. Veltri, Carol Saunders, C. Bruce Kavan · California Management Review · 2008 · 80 citations

, , +14

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