Journal of Conflict Resolution · 1991 · 150 citations · 18 references
Social SciencesConflict StudiesSocial PsychologyConflict ResolutionInterpersonal CommunicationMediationCommunity MediationMediation AnalysisMediator RolesMediation CounselingMediation QualityMediation TacticsMediators
This study investigated the mediations of ninety-seven community mediators in the People's Republic of China. The mediators' reports on two mediations each — one successful and one unsuccessful — indicated the frequency with which they use twenty-seven mediation techniques. In addition, their information revealed the strategies — assist, procedural, educate, and external reliance — they employ in their mediations. It was found that Chinese mediators utilize the same techniques and strategies in successful versus nonsuccessful mediations; yet, their techniques and strategies differ in couple (husband-wife) as opposed to noncouple disputes.
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The Public Sector Mediation Process
Thomas A. Kochan, Todd D. Jick · Journal of Conflict Resolution · 1978 · 179 citations
Themes in the Mediation of Social Conflict
Kenneth Kressel, Dean G. Pruitt · Journal of Social Issues · 1985 · 171 citations
Law and Society in Traditional China
Lien-sheng Yang, Tung-tsu Chu, Tung-tsu Chu · California Law Review · 1961 · 138 citations
Law, Jurisprudence, Public Law +10