The Mediating Effect of Place Attachment on the Relationship between Festival Satisfaction and Loyalty to the Festival Hosting Destination

TLDR

The study explores how festival visitors’ satisfaction influences loyalty to host destinations, examining place attachment as a mediating factor. The authors used structural equation modeling to analyze the mediating role of place attachment between festival satisfaction and destination loyalty. Results show that satisfied visitors develop moderate emotional attachment to the host destination, which in turn predicts loyalty, though not all attachment dimensions were equally significant.

Abstract

The purpose of this study was to explore the factors that drive festival visitor loyalty to host destinations. Our analysis focused on the role of place attachment as a mediator of the relationship between visitors’ positive evaluation of their festival experience and their loyalty to the host destination. Using structural equation modeling, we found that satisfied visitors at a festival develop a moderate level of emotional attachment to the festival host destination and ultimately become loyal to that destination. Not all dimensions of place attachment and festival satisfaction, however, were statistically significant, nor were they of equal valence in their prediction of the destination loyalty dimensions. Based on these findings, both theoretical and practical implications of this investigation are discussed.