Competing frames and tone in corporate communication versus media coverage during a crisis

Framing: Toward Clarification of a Fractured Paradigm

Robert M. Entman · Journal of Communication · 1993 · 14.9K citations

Citizen Journalism, Public Opinion, Political Polarization +26

Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory

W. Timothy Coombs · Corporate Reputation Review · 2007 · 2.5K citations · Full text

Organizational Communication, Reputation Management, Management +15

Framing European politics: A Content Analysis of Press and Television News

Holli A. Semetko, Patti M. Valkenburg · Journal of Communication · 2000 · 2.3K citations

News Frames, Television News Programs, Rhetoric +20

Setting the agenda: the mass media and public opinion

Choice Reviews Online · 2005 · 1.8K citations

Citizen Journalism, Media Agenda, Political Process +21

Reframing Crisis Management

Christine M. Pearson, Judith A. Clair · Academy of Management Review · 1998 · 1.4K citations

Crisis Management Process, Organizational Communication, Emergency Management +15