Goal-driven design of a data warehouse-based business process analysis system

Abstract

In this paper we propose an approach to business process measurement and control. The process measurement is accomplished by a data warehouse. We propose a method for development of a conceptual model of a data warehouse based on GQ(I)M method to define business goals. Together with definition of business and measurement goals, entities and their attributes are identified. The model composed of these entities is designed with UML 2.0 structure diagram in accordance with our proposed indicator determination metamodel. The indicators are identified in compliance with GQ(I)M method and defined with OCL expressions using entities and attributes of the model. Then, based on the structure of the OCL expressions, potential facts and dimensions of the data warehouse are identified. The implementation of the proposed solution is discussed for the university data warehouse project.