Management Science · 1998 · 147 citations · 10 references
EngineeringIndustrial EngineeringManufacturing EngineeringManufacturing ProcessesProduction EngineeringProduction SystemsProcess EngineeringProcess VariationVariation AnalysisVariation ReductionManufacturing Variation ModelingProduct Variety EffectsProduct Variety ReductionProduction StagesProduction Variability ReductionVariability ReductionVariety ImprovementVolume-variety Trade-off
In high‑variety manufacturing, products progress through multiple stages, accumulating features, and variable demand causes intermediate production volumes to fluctuate, adding cost to the process. The study investigates whether reversing two consecutive stages in the manufacturing process can reduce production volume variability and improve process performance. We formalize operations‑reversal models and use them to determine when such stage reversals are advisable.
Products with high product variety are often made in a manufacturing process (or a supply chain) consisting of multiple stages, with products taking certain features or “personalities” at each stage. The product may start as a common single engine. As the product moves along manufacturing process, more features are added, and the product assumes more identities of the final end product. When demands of the end products are variable from period to period, the production volumes of the intermediate stages in the manufacturing process are also variable. It is widely recognized that variabilities of production volumes may add cost to the process. This paper is motivated by our observations in industry, where some companies have reengineered the manufacturing process by reversing two consecutive stages of the process. Such changes could lead to variance reduction, thereby improving the performance of the process. We develop formalized models that characterize the impact of such changes: operations reversal. These models are used to derive insights on when such reversal would be advisable.
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Making mass customization work
B. Joseph Pine, Bart Victor · Harvard business review · 1993 · 725 citations