The Sense-Making Approach and the Study of Personal Information Management

How do people organize their desks?

Thomas W. Malone · ACM Transactions on Information Systems · 1983 · 798 citations · Full text

Computing, Computer Science, Information Systems +5

Finding and reminding

Deborah Barreau, Bonnie Nardi · ACM SIGCHI Bulletin · 1995 · 525 citations · Full text

Computing, Computer Science, Information Systems +9

"Stuff goes into the computer and doesn't come out"

M. Angela Sasse · 2004 · 409 citations

Computing, Information Systems, Information Technology +8

Let's Stop Pushing the Envelope and Start Addressing It: A Reference Task Agenda for HCI

Steve Whittaker, Loren Terveen, Bonnie Nardi · Human-Computer Interaction · 2000 · 131 citations

Computing, Computer Science, Human-computer Interaction +9

Information behaviour that keeps found things found

Harry Bruce, William Jones, Susan Dumais · DOAJ (DOAJ: Directory of Open Access Journals) · 2004 · 101 citations · Full text

Business, Information Systems, Cognitive Psychology +4