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THE PARADOX OF SUCCESS: AN ARCHIVAL AND A LABORATORY STUDY OF STRATEGIC PERSISTENCE FOLLOWING RADICAL ENVIRONMENTAL CHANGE.
789
Citations
41
References
2000
Year
Customer SatisfactionBehavioral Decision MakingOrganizational CharacteristicSustainable DevelopmentConsumer ResearchPast PerformanceAn ArchivalOrganizational BehaviorPerformance ManagementManagement EffectivenessManagementStrategic PlanningBehavioral StrategyInformation Ixom CriticsStrategyStrategic ManagementMarketingGreater Strategic PersistenceOrganization-environment RelationshipBusinessBusiness StrategyPerformance PersistenceParadox Of Success
An archival study of the airline and trucking industries over a ten-year period and a laboratory study revealed that greater past success led to greater strategic persistence after a radical environmental change, and such persistence induced performance declines. The laboratory study also demonstrated that dysfunctional persistence is due to greater satisfaction with past performance, more confidence in the correctness of current strategies, higher goals and self-efficacy, and less seeking of information ixom critics.
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