Patient Education and Counseling · 2015 · 49 citations · 25 references
ManagementSocial PsychologyHospital MedicineComplaint HandlingComplaint ManagementComplaint ResolutionInpatient CarePatient-provider RelationshipsComplaint ExpressionComplaint-behavior RelationshipsHospital Patient SatisfactionInpatient SatisfactionPatient Complaint Handling
25
Using thematic analysis in psychology
Virginia Braun, Victoria Clarke · Qualitative Research in Psychology · 2006 · 183.3K citations · Full text
Social Sciences, Psychology, Communication Research Methods +10
Four Models of the Physician-Patient Relationship
Ezekiel J. Emanuel · JAMA · 1992 · 2.4K citations