Improving Response Rates for Spanish Speakers in Two-Phase Mail Surveys

Abstract

This article evaluates methods to improve response rates from Spanish speakers in two-phase mail surveys of the U.S. population. Many surveys are subject to nonresponse bias and under-represent the 20 percent of households that speak a language other than English at home. In the United States, Spanish speakers comprise 60 percent of the persons who speak some language other than English at home.