IEEE Software · 1990 · 11 citations · 0 references
BusinessOperations ManagementPerformance ManagementPerformance MeasurementMetrics CollectionOperational Performance MeasurementOperations Performance MeasurementPerformance IndicatorsQuality MetricsStrategic Performance MeasurementBaseline CharacterizationEvaluation Metric DesignMetricsMission Success MetricsOperational Performance MetricsProblem Management MetricsProgram Success MetricsStrategic Metrics
A description is given of the US Army Communications-Electronics Command's management metrics program, a common-sense approach for addressing the life-cycle problems facing program managers of mission-critical systems. The metrics set used by the program is examined, and its application is discussed. The planned upgrade to the baseline set of indicators is described.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>