2012 · 954 citations · 25 references
CommunicationCollaborative NetworkComputational Social ScienceSocial MediaSocial ApplicationsLanguage StudiesContent AnalysisWeb-based CollaborationSocial Network AnalysisOpen CollaborationSocial SoftwareSocial WebWeb Let UsersDistributed CollaborationSocial ComputingSocial InferencesBusinessHuman-computer InteractionKnowledge ManagementSocial Information SystemSocial Coding
Social applications on the web let users track and follow the activities of a large number of others regardless of location or affiliation. There is a potential for this transparency to radically improve collaboration and learning in complex knowledge-based activities. Based on a series of in-depth interviews with central and peripheral GitHub users, we examined the value of transparency for large-scale distributed collaborations and communities of practice. We find that people make a surprisingly rich set of social inferences from the networked activity information in GitHub, such as inferring someone else's technical goals and vision when they edit code, or guessing which of several similar projects has the best chance of thriving in the long term. Users combine these inferences into effective strategies for coordinating work, advancing technical skills and managing their reputation.
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Basics of Qualitative Research
Julie L. Ozanne, Anselm Strauss, Juliet Corbin · Journal of Marketing Research · 1992 · 17.9K citations
Awareness and coordination in shared workspaces
Paul Dourish, Victoria Bellotti · 1992 · 2.5K citations · Full text
Gary M. Olson, Judith S. Olson · Human-Computer Interaction · 2000 · 1.9K citations
Remote Collaboration, Engineering, Organizational Communication +14