Information Needs and Information Seeking Patterns of Small, Medium and Micro Enterprises in Namibia

Abstract

Reports on an investigation of the business information needs, information seeking patterns and business information services for small, medium and micro enterprises (SMMEs) in Namibia. The study ranks business information needs of SMMEs as: finance, marketing, production, and training, policies on SMME development, sources of raw materials, regulations, technical information and other types of information. The study reveals that SMMEs largely depend on informal information sources despite the existence of a wide range of business information services in Namibia. Recommendations are made on how business information delivery services can be improved in the SMME sector in Namibia by both government and business support organizations.