Discuss on Applying SPC to Quality Management in University Education

Abstract

SPC has been widely used in quality management for enterprises; it has been proved effective which relevant means of SPC are applied to monitor production process. To promote the teaching quality is one of the main objectives for colleges and universities in current period. Teaching means process. Factors which may cause abnormal for a teaching process are discussed herein. Applying of X-S chart and p chart to monitor the teaching process is discussed. A instance which how to use X-S chart and p chart to monitor average mark and fail rate is discussed. Applying of SPC is helpful to promote teaching quality.