Journal of Occupational and Environmental Medicine · 2003 · 1.1K citations · 35 references
Public HealthOrganizational BehaviorOccupational HealthWorkplace Health AssessmentWorkplace Injury PreventionHealth Status MeasurementOccupational EpidemiologyOccupational SafetyWorkforce Well-beingWorking ConditionsAbsenteeism ReportingCalibration Data AnalysisHealth Performance MeasurementSelf-report MeasurementSelf-report QuestionnairesSelf-report ScalesWork Performance MeasurementWork-related Accidents
This report describes the World Health Organization Health and Work Performance Questionnaire (HPQ), a self-report instrument designed to estimate the workplace costs of health problems in terms of reduced job performance, sickness absence, and work-related accidents-injuries. Calibration data are presented on the relationship between individual-level HPQ reports and archival measures of work performance and absenteeism obtained from employer archives in four groups: airline reservation agents (n = 441), customer service representatives (n = 505), automobile company executives (n = 554), and railroad engineers (n = 850). Good concordance is found between the HPQ and the archival measures in all four occupations. The paper closes with a brief discussion of the calibration methodology used to monetize HPQ reports and of future directions in substantive research based on the HPQ.
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Self-reports: How the questions shape the answers.
Norbert Schwarz · American Psychologist · 1999 · 2.7K citations