MPRA Paper · 2005 · 15 citations · 1 references
BusinessInformation SystemsManagement Information SystemsBankingBanking Service OperationsConsumer SatisfactionCustomer SatisfactionDigital BankingElectronic BankingRetail BankingBank Customer SatisfactionCustomer Satisfaction ImpactsCustomer Satisfaction VariablesE-service QualityInternet Banking AdoptionOnline Banking OperationsOnline Customer Satisfaction
This paper examined and assessed the impact of e-banking services on customer satisfaction in the Nigerian banking industry.
1
Can E-Banking Services be Profitable?
Olga Luštšik · SSRN Electronic Journal · 2004 · 32 citations · Full text
Business, Information Systems, Management Information Systems +15