Concepedia

Customers’ expectations and satisfaction with a pharmacy not providing advanced cognitive services

Miguel Ángel Gastelurrutia, Olatz Gil de San Vicente, Olaia Erauncetamurgil, Igor Odriozola, Fernando Fernández-Llimós

Pharmacy World & Science · 2006 · 43 citations · 3 references

DOI

Concepts

References

3

Health needs assessment

PharmacoEconomics & Outcomes News · 1998 · 84 citations

Patients’ Expectations and their Satisfaction with Pharmacy Services

Suzan N. Kucukarslan, Jon C. Schommer · Journal of the American Pharmaceutical Association (1996) · 2002 · 58 citations

, , +13

From “drug-related problems” to “negative clinical outcomes”

Fernando Fernández-Llimós, María José Faus · American Journal of Health-System Pharmacy · 2005 · 33 citations

, , +10