New work attitude measures of trust, organizational commitment and personal need non‐fulfilment

TLDR

Research on the quality of working life highlights trust, organizational commitment, and personal need fulfilment, yet suitable measures with strong psychometrics, especially for blue‑collar British workers, are scarce. The study introduces new subscale‑based measures of trust, organizational commitment, and personal need fulfilment, and supplies normative data to aid future diagnostic and evaluative use. The authors developed subscale‑based instruments for trust, organizational commitment, and personal need fulfilment. The scales exhibit strong internal consistency, reliability, and factor structure, indicating psychometric adequacy and stability.

Abstract

Within research on the quality of working life the variables of trust, organizational commitment and the fulfilment of personal needs play an important part. Yet relevant measures with adequate psychometric support are difficult to locate, especially ones applicable to blue‐collar British working populations. The present paper introduces new measures of these variables, each of which has a number of subscales. Internal homogeneity, reliability and factor analytic data are described which show the scales to be psychometrically adequate and stable. To support the future use of the measures for diagnostic and evaluative purposes, normative data are also provided.