2012 · 32 citations · 2 references
ArchitectureSpanishHuman-computer InteractionNew Product DevelopmentUser Experience DesignExperience DesignExperience RatingUsability EngineeringUsability EvaluationUsability TestingUser ResearchExpert ReviewProduct UsabilityQuestionnaire-based Usability AssessmentSoftware Usability EvaluationUser Experience MetricsUser FeedbackUser Feedback ManagementUser Satisfaction Measurement
To improve a product you will need most likely developers, managers and user feedback. Besides the basic software qualities other important properties are usability and user experience for developing a good product. Usability is well known and can be tested with e.g. a usability test or an expert review. In contrast user experience describes the whole impact a product has on the end-user. The timeline goes from before, while and after the use of a product. We present a tool that allows to evaluate the user experience of a product with little effort. We show in addition how this tool can be used for a continuous user experience assessment.
2
Noam Tractinsky, Adi Katz, D Ikar · Interacting with Computers · 2000 · 1.3K citations