Journal of the American Society for Information Science and Technology · 2004 · 20 citations · 3 references
ComputingComputer ScienceInformation SystemsHuman-computer InteractionInformation RetrievalInteraction DesignConversational InterfacesConversational User InterfacesReference ArchitectureService DiscoveryVirtual CommunitiesVirtual Worlds
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The Virtual Reference Librarian's Handbook.
Lynn Kasner Morgan · Europe PMC (PubMed Central) · 2003 · 22 citations · Full text