Supporting Group Decision Making and Coordination in Urban Disasters Relief

Abstract

When extreme events affect urban areas the response process should be fast and effective because the population and civil infrastructure densities potentially increase the impact of such events. These situations have shown the need to improve the group decisionmaking process and the coordination of relief activities carried out by relief organizations. This paper proposes to include first responders as decision makers and describes a technological platform to support decision making and coordination activities among these all actors involved. The supporting platform provides digital communication and information recording, representation and dissemination capabilities among the mobile workers participating in the relief efforts. The platform could also be used to support activities in scenarios similar to this one (e.g. police and military operations, massive social events).