Communications of the ACM · 1997 · 34 citations · 6 references
HumanitiesLiteratureImpact MeasurementSource StudiesTextual CriticismCitation NetworksDocument Analysis
If methods are to be used more effectively, then formats for distributing that information need to change.Andersen Consulting implemented methodology structures that were successfully reinvented to satisfy various user needs.
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Protocol Analysis: Verbal Reports as Data
M. Venkatesan, K. Anders Ericsson, Herbert A. Simon · Journal of Marketing Research · 1986 · 4.4K citations
Roger Evernden · IBM Systems Journal · 1996 · 48 citations