Computers & Operations Research · 2014 · 182 citations · 43 references
ManagementOperations ManagementSupply Chain ManagementSupply Chain StrategySustainable OperationsSustainable Supply Chain ManagementSupply Chain GovernanceSupply Chain IntegrationSupply Chain Planning SystemsSupply Chain SustainabilitySustainable Operations PlanningSustainable Supply ChainsSupply Chain Sustainability AssessmentSupply Chain Sustainability StrategySustainable Supply Chain MetricsSustainable Supply Chain Performance MeasurementSustainable Supply Networks
43
The balanced scorecard : measures that drive performance
R. S. Caplan · Harvard business review · 1992 · 12.2K citations
Management, Performance Management, Strategic Management +14