The application of statistical process control to manage global client outcomes in behavioral healthcare

Continuous Improvement as an Ideal in Health Care

Donald M. Berwick · New England Journal of Medicine · 1989 · 1.7K citations

Health Professions, Health Administration, Health Care Management +17

Statistical Method from the Viewpoint of Quality Control.

W. A. Shewhart, Winston Edwards · The Journal of Philosophy · 1940 · 1.2K citations

Management, Quality Management, Quality Control +4

Juran's Quality Control Handbook

Eric R. Ziegel, Joseph M. Juran, Frank M. Gryna · Technometrics · 1990 · 1.2K citations

Management, Quality Management, Process Control +11

A growth curve approach to the measurement of change.

David Rogosa, David A. Brandt, Michele F. Zimowski · Psychological Bulletin · 1982 · 1.1K citations

Social Sciences, Economics, Change Measurement +10

Assessing the impact of continuous quality improvement/total quality management: concept versus implementation.

Stephen M. Shortell, J. L. O'Brien, James M. Carman et al. · PubMed · 1995 · 689 citations

Management, Health Administration, Quality Management +17