More Than Just Talk: Uses, Gratifications, and the Telephone

Garrett J. O’Keefe, Barbara K. Sulanowski

Journalism & Mass Communication Quarterly · 1995 · 125 citations · 0 references

Concepts

Abstract

This study examines gratifications sought from telephones and variations in behavioral patterns of telephone use. Such research is increasingly important as telephones become a mixed mass-media, interpersonal communication channel. The results of a survey of Midwestern adults delineate social, entertainment, and instrumental dimensions of telephone use. Uses vary considerably across specific demographics.