Acceptability as a key determinant of client satisfaction: lessons from an evaluation of adolescent friendly health services in Mongolia

Community satisfaction with primary health care services: An evaluation undertaken in the Morogoro region of Tanzania

Lucy Gilson, Martin Alilio, Kris Heggenhougen · Social Science & Medicine · 1994 · 223 citations

Public Affairs, Community Health, Health Sciences +17

Adolescents' Perceptions of Factors Affecting Their Decisions to Seek Health Care

Kenneth R. Ginsburg · JAMA · 1995 · 201 citations

Public Health, Health Behavior, Adolescent Health +11

Access, Quality Of Care and Medical Barriers In Family Planning Programs

Jane T. Bertrand, Karen Hardee, Robert J. Magnani et al. · International Family Planning Perspectives · 1995 · 188 citations

Public Affairs, Health Policy, Family Planning +16

Through the patient's eyes.

Susan Edgman‐Levitan · PubMed · 1997 · 142 citations

Medicine, Ophthalmology, Ophthalmic Surgery +2

World-class customer satisfaction

Choice Reviews Online · 1995 · 113 citations

Business, Marketing, Marketing Management +17