International Journal of Web-Based Learning and Teaching Technologies · 2009 · 28 citations · 22 references
ManagementKnowledge ManagementOrganization StudiesGroup DynamicsKnowledge SharingTeamworkCollaborative Decision-makingCollaborative SensemakingCollaborative SystemsComputer-supported Cooperative WorkGroup Decision-makingTeam Decision-makingCollective Knowledge WorkCommunity Information SharingCoordinated InteractionGroup SensemakingSensemaking InterfacesShared Representational ToolsShared Sensemaking
CoPe_it! is an innovative Web-based tool that complies with collaborative practices to provide members of communities with the appropriate means to manage individual and collective knowledge during a sense-making and/or decision-making session. In this article, we demonstrate its applicability in tackling cognitively-complex collaboration settings, which are characterized by big volumes of interrelated data obtained from diverse sources and knowledge expressed by diverse participants. We focus on issues related to the representation of such settings and propose an approach to make it easier for participants to follow the evolution of collaboration, comprehend it in its entirety, and meaningfully aggregate data to resolve the issue under consideration.
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James D. Hollan, Edwin Hutchins, David Kirsh · ACM Transactions on Computer-Human Interaction · 2000 · 2.2K citations