The role of the maintenance organisation in an integrated management system

Abstract

Owing to global competitiveness, businesses are now trading internationally and are expected to have management systems certified to international standards, enhancing customer‐supplier relationships and stakeholder perceptions. This paper discusses several international standards, such as the ISO 9000 series of quality management systems standards, the ISO 14001 environmental management systems standard and the internationally developed British Standards Institute OHSAS 18001 Health and Safety Management specification, and how they might affect maintenance organisations in the future.