Concepedia

'How Can I Help You?' Perceived Service Orientation of Tax Authorities and Tax Compliance

Katharina Gangl, Stephan Muehlbacher, Manon de Groot, Sjoerd Goslinga, Eva Hofmann, Christoph Kogler, Gerrit Antonides, Erich Kirchler

SSRN Electronic Journal · 2013 · 45 citations · 57 references

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References

57

The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.

Reuben M. Baron, David A. Kenny · Journal of Personality and Social Psychology · 1986 · 72.1K citations

, , +10

Bowling Alone: America's Declining Social Capital

Robert D. Putnam · Journal of democracy · 1995 · 14K citations

, , +15

Income tax evasion: a theoretical analysis

Michael Allingham, Agnar Sandmo · Journal of Public Economics · 1972 · 4.9K citations

, , +9

Procedural Justice: A Psychological Analysis

Greg A. Caldeira, John Thibaut, Laurens Walker et al. · The Western Political Quarterly · 1976 · 3K citations

, , +6

Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances

T. K. Das, Bing‐Sheng Teng · Academy of Management Review · 1998 · 2.9K citations

, , +16