Integrated role of TQM and technology management in organizational sustainability

Abstract

Organizations around the world have adopted TQM philosophy and practices to attain business excellence. Many of them have succeeded but many are still in pursuant of long term organizational sustainability. Contemporarily worldwide technological advancement and challenges have enriched a competitive environment in the business world. In literature TQM and technology management have been addressed with separate role while this paper outlines the co-alignment between TQM and technology management in integrated fashion to attain excellence and organizational sustainability. The relationship among different aspects of TQM and technology management is structured as a framework preceded with a research study conducted in Pakistan. Data collection is administered through structured questionnaire and survey, and summarized with statistical analysis. The results show positive correlation among the aspects of the research framework and depict usefulness of the study for the organizations to adopt.