Publication | Open Access

Conveying more (or less) than we realize: The role of impression-management in feedback-seeking

Customer SatisfactionBehavioral Decision MakingSocial PsychologyConsumer ResearchSocial InfluenceConsumer EngagementSelf-monitoringSocial SciencesAttitude TheoryManagementUser PerceptionBehavioral SciencesUser FeedbackApplied Social PsychologyMarketingSocial CognitionInterpersonal CommunicationInteractive MarketingPersuasion