Resources, capabilities, and the performance of industrial firms: A multivariate analysis

Abstract

Abstract This study uses multivariate analysis to assess the basic question asked by resource‐based view researchers: Do organizational resources and capabilities account for variations in firm performance? An analysis of survey responses of 93 industrial enterprises in Israel indicates that superiority of an industrial enterprise, in terms of four performance measures (return on sales, return on equity, market share change, and customer satisfaction), can be explained by a set of four core organizational resources and capabilities (managerial skills, organizational culture, organizational communication, and perceived organizational reputation). The results lend significant support to the premise of the resource‐based view of strategic management. Copyright © 2004 John Wiley & Sons, Ltd.