Environmental performance assessment of a provider of logistical services in an industrial supply chain

Abstract

This paper presents a method for assessing environmental performance in industrial operations. The method was applied to three logistical operations in an industrial supply chain performed by a single operator: road transportation, warehousing, and urban transportation. Environmental performance was treated as a complex object and was structured according to the following five criteria: atmospheric emissions, liquid effluents, solid waste, natural and energy resources, and managerial and legal regulations. The first four criteria address a direct impact on the environment, whereas the last is a necessary condition for the first four to have a satisfactory performance. Six experts in environmental management prioritized the criteria and defined sets of indicators for the field appraisal. The indicators were expected to be correlated for the same criteria. The validity of the indicators was assessed through questionnaires answered by six managers of the operation. Finally, three overall indices corresponding to the environmental performance of the three logistical operations were calculated for the operations and were found to be 73.58, 79.21, and 76.28% (higher is better). These indicate good results because the maximum performance is expected to be 100%. This environmental performance assessment can aid in reformulating the environmental strategies embedded in the operational strategy of the company.