Rethinking the role of security in client satisfaction with Software-as-a-Service (SaaS) providers - Concepedia

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Rethinking the role of security in client satisfaction with Software-as-a-Service (SaaS) providers

65

Citations

83

References

2014

Year

Sigi Goode, Chinho Lin, Jacob C. A. Tsai, James J. Jiang

Decision Support Systems

A A ServiceCustomer SatisfactionSecure ServiceService SecurityInformation SecurityService-level AgreementService AssuranceManagementBusinessClient SatisfactionTrustMarketing

References

	Year	Citations

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