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Formation of e-satisfaction and repurchase intention: Moderating roles of computer self-efficacy and computer anxiety

Customer SatisfactionSelf-efficacy TheoryOnline Customer BehaviorComputer Self-efficacyTechnology Acceptance ModelComputer AnxietyInteractive MarketingUser AcceptanceMotivationManagementUser ExperienceConsumer ResearchTechnology AdoptionTechnologyRepurchase IntentionMarketing