Journal of Library Administration · 2009 · 25 citations · 0 references
ManagementInformation SystemsTechnology ManagementOnline Higher EducationResearch ManagementUser Experience DesignDigital Library ArchitectureDigital Library OrganizationDigital LiteracyRepository ManagementResearch AdministrationUser ResearchExpectationsLibrary AdministrationLibrary CollectionsLibrary InfrastructureLibrary InstructionUniversity LibrariesUser ExpectationsUser-centered Organization
ABSTRACT What shapes and extends user expectations? How well is the library positioned to meet and exceed those needs? How are library collections, services, technology, space, staffing, and organization influenced by these developments? What new roles and responsibilities are being embraced and advanced? This article outlines the growing desires and requirements of the academic research library user under the impact of digital and network technologies, with a focus on the student, the teacher, and the researcher.