Users are not the enemy

Abstract

article Free Access Share on Users are not the enemy Authors: Anne Adams Univ. College of London, London, UK Univ. College of London, London, UKView Profile , Martina Angela Sasse Univ. College of London, London, UK Univ. College of London, London, UKView Profile Authors Info & Claims Communications of the ACMVolume 42Issue 12Dec. 1999pp 40–46https://doi.org/10.1145/322796.322806Published:01 December 1999Publication History 938citation17,061DownloadsMetricsTotal Citations938Total Downloads17,061Last 12 Months1,911Last 6 weeks335 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteView all FormatsPDF