Behaviour and Information Technology · 2003 · 25 citations · 18 references
ComputingComputer ScienceInformation SystemsHuman-computer InteractionInformation RetrievalUser Experience DesignCollaborative FilteringUser Behavior AnalysisUser ModelingWeb SearchBehavioral Model ReuseBrowsingBrowsing BehaviorBrowsing InterfacesObject-oriented ReuseUser Behavior Modeling
This paper examines aspects affecting user behaviours in Web browsing with a discussion of existing models for both the computer and human aspects of Web browsing. Problems in Web information retrieval are analysed and studies related to the reuse of user experience in Web browsing are reviewed. An object-oriented model for user behaviours in Web browsing is proposed in which both the information from the Web and the information retained by users are modelled as objects. Thus, user actions on the Web are described as a graph of objects or transformations from one object to another. A framework for reuse of user experience is provided. The possible methods of reusing Web browsing experience are described for the scenario of reusing by oneself (history mechanism, prediction) or reusing by others (collaborative filtering, instructions).
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Charles Leave, John W. Payne, James R. Bettman et al. · Journal of the Operational Research Society · 1994 · 3.4K citations
Information seeking in electronic environments
Choice Reviews Online · 1996 · 1.5K citations · Full text